Job Description

Tissue Recovery Regional Training Coordinator

Location: Richmond, Virginia

Department: Tissue Recovery

Job Type: Full-Time

Shift: 8-hour days Monday – Friday, overtime as needed. Travel 50% or more.

Clinical Classification: Enhanced Clinical

LifeNet Health is searching for talented individuals who will embrace our mission of saving lives, restoring health, and giving hope.

LifeNet Health, headquartered in Virginia Beach, is the largest nonprofit organ procurement organization (“OPO”) and tissue processor in the United States, as well as a leading innovator in tissue engineering and regenerative medicine. Our goal is to improve the quality of human life through the provisions of organs, tissues and cells for transplantation; to provide innovation in the field of bio-implants, regenerative medicine and research; and to serve the community with educational and support services that enhance the donation process. LifeNet Health has over 1200 employees and has a growing global presence.

How you will contribute to LifeNet Health’s success:

The Tissue Recovery Regional Training Coordinator willcoordinate, execute, and assist in the design of technical training programs for the Tissue Recovery department, including and not limited to, new hire departmental training, advanced skills training, preceptor training, and other circumstantial training as needed. Participate in Tissue Recovery call schedule and all aspects of case recovery operations. Travel to the various regional offices to perform and support the training needs of those teams.

What you’ll do:

• TRAINING: Facilitates, delivers, assesses, and implements various technical training solutions in both the classroom and operative settings for the Tissue Recovery department, to include but not limited to, new hire departmental orientation, introductory and advanced clinical and research tissue recovery skills, recovery case lead responsibilities, training preceptor skills, and competency assessments. Coordinates and delivers on-the-job training, refresher training, and remediation training to address and close CAPA investigations, audit results, and other operational improvements. Tests trainees to measure progress and to evaluate effectiveness of technical training. Facilitates established competency assessments and performs on-going evaluation of training preceptors. Monitors progress of trainees and prepares statistical reports to evaluate performance of Learners and Preceptors. Manage training records and training files for all Tissue Recovery team members as assigned.
• CONTENT CREATION & COLLABORATION: Assists with process standardization and alignment across Tissue Recovery Operations. Collaborate with department members, department leadership, and with members of other departments to identify operational best practices, standardize training methods, and standardize recovery performance. Confers with management, supervisors, and employees to gain knowledge of technical work situations requiring training and to better understand and ensure compliance with changing policies, procedures, regulations, business initiatives and technologies. Develop and organize teaching materials and aids, such as training manuals, reference library, demonstration models, multimedia visual aids, computer tutorials, reference works, testing and evaluation procedures, and other educational materials for the Tissue Recovery department. Develop strong relationships with internal customers to develop course materials and receive feedback.
• REPORTING: Provides feedback to department leadership related to training activities and team member development and progress. Makes suggestions on improving work procedures. Critically reviews technical operations in LifeNet Health offices while on station and provides feedback to management to ensure standardization of operations. Develops and maintains visual boards and other communication methods to provide readily available feedback on team member development and progress. Monitors LMS for assigned training requirements and due dates and assists departmental leadership with ensuring team member on-time completion or documented extension or exemption.
• TISSUE RECOVERY: Performs all aspects of tissue recovery, including functioning as a Case Lead, Master Tech or support team member on clinical and research tissue recovery cases.

What you’ll bring (Minimum Requirements):

• Valid State Driver’s License
• High School Diploma/GED – or – Associate’s Degree in Healthcare or a medical related field, Leadership Development, Training and Development, or a related field
• High School Diploma/GED: Minimum of 7 years of experience in a healthcare environment to include 3 years with direct patient contact or handling of human tissues or organs.

– or –

Associate Degree: Minimum of 5 years of clinical experience working in a healthcare, pathology or biologics research facility to include 2 years’ experience directly involved in surgery, tissue handling, or research dissections.

• 2 years of experience conducting and assessing programs or courses related to training and development in a healthcare setting.  May combine 2 years of Tissue Recovery Case Lead experience with completion of the LifeNet Health Preceptor training and Training Administration course work to meet this requirement.

Preferred:

• BA/BS Degree in Healthcare or a medical related field, Learning Administration, Instructional Design, Education, Education and Development, or related field
• 3 Years Tissue Recovery experience at LifeNet Health as a Case Lead or Master Tech.
• 2 Years Training experience in tissue or organ recovery.
• Tissue Recovery Training: Ability to teach and train on tissue recovery specific related skills and abilities.
• CTBS Certification: AATB Certified Tissue Banking Specialist
• Enhanced Identification: Valid State Enhanced (or “Real ID”) Driver's License and/or a current passport.
• Certified LEAN Green Belt: Certification offered by LifeNet Health or an external accredited entity.
• Certified Scrub Technician: Current certification from an accredited entity as an Operating Room Scrub Technician, or similar
• CPTM: Certified Professional in Training Management
• CIT: Certified Instructional Trainer
• CLDP: Certified Learning & Development Professional
• Power BI: Experience manipulating data using PowerBI

These would be nice too (Knowledge Skills and Abilities):

• Training Skills: Ability to teach and train technical concepts and processes to adult learners.
• Communication Skills: Excellent verbal and written communication skills; ability to communicate and build relationships with all professionals at different levels within the organization. Able to deliver technical training in individual and group settings.
• Time Management: Able to prioritize multiple, competing priorities and manage time/workload. Demonstrated ability to effectively prioritize and juggle multiple time sensitive projects, multi-task, identify project interdependencies and potential risks/pitfalls.
• Attention to Detail: Able to perform tasks thoroughly and with care; checks work to ensure a high degree of accuracy/completeness and early/on-time delivery.
• Continuous Learning and Self-Development: Able to apply new technical information and knowledge to practical use on the job.  Ability to motivate self in completing assigned tasks and proactively seek opportunities for self and organizational improvement.
• Proficient in MS Office: PowerPoint, Excel, Word, Outlook, Microsoft Suite
• Relationship Management: Builds and sustains partnerships across organizational boundaries and functions as well as outside the organization to achieve common goals and outcomes.

Why work at LifeNet Health?

We have a fierce drive for our mission of Saving Lives, Restoring Health, and Giving Hope.You will not find another company with a culture as strong as ours.

• 403(b) and Profit-Sharing Plan
• Affordable medical, dental, and vision coverage
• Corporate sponsored events for employees
• Work-life balance with generous paid time off to include vacation time, sick time, and paid holidays
  • 18 vacation days
  • 9 sick days
  • 7 paid holidays
• Tuition reimbursement
• Personal career, skill, and leadership development opportunities
• Wellness Program (gym reimbursement, monthly wellness webinars, mental health toolkit, financial resources, and much more)
• Employee Assistance Program (EAP) for employees and members of their household
• Dedicated and passionate co-worker

Salary: $29.81to $39.75/ hour

* The pay rate for the successful candidate will depend on geographic location and the candidate’s qualifications and prior relevant experience. The pay range for this position is $29.81 hourly (entry-level qualifications) to $39.75 hourly (experienced in this role).

* Actual compensation may be higher based on the successful candidate’s knowledge and relevant experience.

This position is eligible for an annual bonus once eligibility criteria are met. 

* All benefits are subject to eligibility requirements and LifeNet Health reserves the right to modify or change these benefits programs at any time, with or without notice, unless otherwise required by law. Further, nothing in this posting is intended to alter the “at will” relationship of a successful candidate and this posting does not constitute a specific promise.

LifeNet Health is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status.  We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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